Return Policy
Last Revised: October 11, 2024
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return items according to the following guidelines:
Eligibility for Returns
- Returns must be initiated within 30 days of the purchase date.
- Items must be unused, in their original packaging, and in a resalable condition.
- Certain items, such as personalized products and perishable goods, may not be eligible for return, as specified on the product page.
How to Return an Item
To initiate a return, please contact us with your order details. Once your return request is approved, we will provide instructions on how to return the item.
Refund Process
Upon receiving your return, we will inspect the item and notify you of the status of your refund. Approved refunds will be processed within 7-10 business days and credited back to your original payment method.
Exchanges
We only allow exchanges for defective or damaged items. If you receive a faulty product, please contact us to arrange an exchange.
Non-Returnable Products
The following items are typically non-returnable:
- Customized or personalized items
- Perishable products
- Downloadable software
